OUR HOT AIR BALLOON FLIGHTS:
Frequently Asked Questions
We always recommend you book your flight online ahead of time or call us to book your flight 717-276-9328 at least 7-10 days in advance. However, never hesitate to give us a call with less notice—there’s a good chance there may be space available on your desired flight. Keep in mind as you make plans that the most heavily booked time of year for flying is April through mid-November, and the most popular flight time is Saturday at sunset.
Everyone that flies with us is required to sign a release of reliability. Anyone under the age of 18 is required to have a parent or guardian co-sign their release. These releases are provided for you at the field to complete before your flight, but you can preview or print here. Download Release Form
For your safety and ours, we never fly in stormy weather, rain, or inclement weather. You should always check for cancellations when you call in to confirm your flight beforehand (here’s how to call our weather hotline). If a cancellation does occur, you will have three options:
- Reschedule your balloon flight.
- Request a refund — See terms & conditions
- Use your ticket toward a balloon ride anywhere in the U.S. with any of our affiliates.
What are the Terms and Conditions of Booking?
Flight Certificates do NOT expire and can be used at any time to book and or reschedule. Flight Certificates are refundable for a period of 6 months from the purchase date LESS 15% of the total. Flight Certificates are transferable to anyone to use to book a flight. 72 hours notice is required to change, cancel, and/or reschedule a flight that is booked and confirmed. See More Important Flight Information & Terms Here »